Help center

How can we help?

Step-by-step guides to the parts of 10Talents families use every week, each with a picture of the screen and the questions people ask most.

Your account

How much does 10Talents cost?

$15.00 a month or $144.00 a year (the annual plan saves 20%), plus sales tax where it applies. One subscription covers every child in the family.

How does the free trial work?

You get 14 days to try everything. A card is taken when you sign up, and your subscription starts when the trial ends unless you cancel first.

What happens to my records if my trial ends or I cancel?

Cancelling paid access does not automatically delete your records. When a trial ends without a subscription, adding and editing pause, and you can still open and export everything for 30 days. After a paid subscription ends, your records stay open for about six months (182 days). Once that window closes the app stops opening, and you can still download a full copy of your records, or subscribe again. You may also request deletion under the Privacy Policy.

How do I change my card or cancel?

Go to Settings → Subscription and press Manage subscription.

Can both parents use the same account?

Yes. Go to Settings → Family members and press + Invite the other parent.

How do I get my records out?

Settings → Data & export has printable transcripts, year-end reports, report cards and yearbooks, CSV files of your gradebook and attendance, a ZIP of every uploaded file, and a calendar file.